This guide provides a step-by-step process on how to refund a paid order. It is useful for anyone who needs to refund an order and wants clear instructions on how to do so.
1. Select the order #
Click on order in the top-right. Then select the paid tab. After selecting the paid tab, select the order that you would like a refund.
2. Click on the “ADJUST” button #
When you click on the adjust button. The tip screen will appear.
3. Click on the “REFUND” button. #
4. Click on the “Refund Amount” textbox #
Enter the refund amount.
5. Enter refund details #
Click on the “Refund Reason” dropdown and select a reason for the refund. Enter a note in the “Refund Note” textbox if you have any. Then click on the “ISSUE REFUND” button.
6. Next Steps #
After you issue a refund. If you would like to place another order. Click on the following links to view tutorials on the different types of orders.
Links:
