process monitoring for restaurants
Real-time process monitoring and control charting for restaurants.
Improve lead time, remove inefficiencies
Statistical Process Control
In the restaurant business, it is important to maintain a steady flow of customers. You want your food to taste good and your service to be excellent. The best way for you to avoid customer dissatisfaction is by using statistical process control (SPC). SPC uses data from a process to create limits that protect against variability in production processes. In other words, it helps you make sure your restaurant stays on track with its output by measuring how often your product falls within certain ranges or thresholds. With these measurements, you can take corrective action before too much variation occurs.
Learn more about how SPC can help improve profitability at your restaurant! Click HERE for our blog post link!
Improved customer satisfaction = Increased re-orders
Automatically captures and alerts process deviations
Kitchen Display that captures the process
Using SpiceApp KDS to streamline communications between the front of the house and back of the house will help prepare more orders in a timely manner. With an interactive workstation display, you can better convey what each order includes with customer preferences and special notes.
A process-oriented workflow ensures key method attributes are captured for management to analyze any potential inefficiencies. Data is captured as part of the normal workflow, therefore no additional burden is added upon employees. This approach also ensures accurate data and closer integration with the process.
Monitor lead time, prep time & order turn around time (TAT) in real-time
- Eliminate problems before it happens
- Remove inefficiencies
- Maintain product quality
- Improve lead time
“”If you can’t measure it, you can’t improve it.””
Kitchen workflow streamlined with interactive work displays
Try our KDS application with your existing platform for free.
Correlating sales & process data
Correlating process data with sales and customer feedback can help identify problems that are occurring. You may find a correlation between negative comments from customers about the service or product through this approach, which will allow you to uncover where improvements need to be made.
SpiceApp dashboard brings together data from customer feedback, sales, and process monitoring to enrich your understanding of the end-to-end processes that contribute towards delivering value. As a result, you will be able to easily identify inefficiencies and patterns with more information than ever before!