CAPTURE VOICE OF CUSTOMER
Improve customer satisfaction
Engage your customers at every step
Progressive Web App
A mobile-first app that doesn’t need any download. As a result, you can connect directly with your customers to provide a tailored experience. Get more feedbacks and understand each user’s preference to engineer your menu or to run targetted campaigns.
Improved customer satisfaction = Increased re-orders
Enable Kiosk Ordering from Customer Phone
Customers can order and pay for their order right from their phone without installing any app. Our web application provides a mobile-first ordering experience.
Table ordering with a real-time status update from the chef workstation. Call server, order more, pay at the table and provide feedback all from customer’s phone.
Forecast customer preferences
Knowing your customers and catering to their business is the key to run any business, this is especially true when it comes to food. Foods make people happy, especially when prepared to one liking. This leads to happy customers and as a result, more recurring orders.
You will be able to segment your marketing tools for specific tastes and engineer your menu to fit your audience. This will lower the cost of marketing as you are targeting your ideal customer profile and bring in more organic growth.
Understanding the customer needs and preferences can also help you to dial in your forecast and prepare for just the right business. This will reduce waste by lowering days on hand (DOH) inventory. This approach is also less expensive than trial and error.
Our platform allows you to interactively segment your customers based on their preferences, so you can focus on preparing the best meal for them.
Prepare to their liking
Your customers are gonna love your food!
Segment by customer pref
Optimize your menu based on data
Provide unique dine-in experiance
Improve your online reviews
Automated feedback email
Post-event feedback emails make it easy for customers to provide feedback on their recent orders. This will also allow you to gate reviews and convert them to internal comments, allowing you to take proactive action.