---
title: How to cancel an order
description: "This guide provides a quick and easy step-by-step process for how to cancel an order from the dashboard. ### 1. Navigate to the search orders page       After you have logged into the dashboard. First, navigate to orders…"
url: "https://myspiceapp.com/docs/how-to-cancel-an-order-2/"
updated: "2026-02-26"
category: Fire POS (v2) / Dashboard
---

# How to cancel an order

This guide provides a quick and easy step-by-step process for how to cancel an order from the dashboard.

### 1. Navigate to the search orders page

      After you have logged into the dashboard. First, navigate to orders by clicking the "Orders" tab on the left. Next, click on the "Search Orders" tab.  

![](https://myspiceapp.com/tutorials/dashboard/howtomanageorders/image003.jpg)

### 2. Select the Order

      For a full tutorial on how to search for an order follow the [How to search for an order](https://myspiceapp.com/docs/how-to-search-an-order/) link. Then come back to this tutorial and follow the rest of the steps.

![](https://myspiceapp.com/tutorials/dashboard/howtomanageorders/image021.jpg)

### 3. Select the order

      Once, the results of your search appear, click on the view button next to the order.

![](https://myspiceapp.com/tutorials/dashboard/mark_as_paid/231115-170331-2.png)

 

### 4. Cancel the order

    After you have clicked on the "View" button next to the order that you would like to cancel. Click on the "Cancel Order" button  

![](https://myspiceapp.com/tutorials/dashboard/howtomanageorders/howtocancelanorder/image032.jpg)

 

### **4. Select cancel reason**

     Click on the "Reason" dropdown and select the cancel reason. Then click on the "SUBMIT" button. This will cancel the order as you can see below.👇When the cancelled popup appears, click on the "OK" button to close it.

![](https://myspiceapp.com/tutorials/dashboard/howtomanageorders/howtocancelanorder/image042.jpg)

![](https://myspiceapp.com/tutorials/dashboard/howtomanageorders/howtocancelanorder/image043.jpg)

 

### 5. Next Steps

      For tutorials on **how to mark an order as paid and how to****add notes to an order** follow the links below.

- [How to mark order as paid](url)
- [How to add notes to an order](url)